Indian Restaurant jobs in Changi Airport

Job Summary

Lead and manage daily restaurant operations to deliver exceptional customer service, ensure compliance with health and safety standards, and optimize operational efficiency through effective staff management, inventory control, and use of restaurant management software.

Responsibilities

Supervise daily restaurant operations to ensure smooth and efficient service delivery

Resolve customer complaints promptly to maintain high satisfaction levels

Train, schedule, and support restaurant staff to enhance team performance and service quality

Monitor food quality and service standards to uphold brand reputation

Manage inventory and maintain strong supplier relationships to ensure timely stock availability

Ensure compliance with workplace health, safety, and food hygiene standards

Track expenses, monitor budgets, and implement cost-reduction strategies

Use restaurant management software and POS systems for accurate reporting and operational analytics

Lead by example to foster a positive and productive work environment

Handle administrative tasks including staff rosters, payroll, and ordering supplies

Preferred competencies and qualifications

Relevant qualification in hospitality management or equivalent experience

Proven track record as an experienced restaurant manager

Exceptional leadership and communication skills demonstrated in managing teams

Strong organisational and management skills applied to restaurant operations

Competency with POS systems and back-end restaurant management software

Understanding of workplace health and safety and food hygiene standards

Ability to handle high-pressure situations and solve problems quickly

Passion for delivering excellent customer service