Jumbo Group of Restaurants jobs

Work Hours: 7:30am – 5:30pm

Shop Opening: 8:00am – 5:00pm

Core Responsibilities

Food Preparation & Production

• Prepare and steam Teochew-style Chee Cheong Fun (batter mixing, steaming, scraping, folding, saucing).
• Assist in the making, portioning, steaming, and packaging of traditional kueh (e.g., png kueh, soon kueh, ang ku kueh).
• Ensure consistency in texture, taste, and presentation across all items.

Station Management

• Set up Chee Cheong Fun and kueh stations before opening.
• Maintain mise-en-place: batter, sauces, fillings, toppings, garnishes.
• Monitor stock levels and refill ingredients throughout the shift.
• Close stations properly, including cleaning steamers, tools, and counters.

Customer Service

• Greet customers and take orders accurately.
• Provide product recommendations and explain traditional items when needed.
• Handle customer feedback professionally and escalate issues when required.

Cashiering & POS Handling

• Operate POS system for dine-in and takeaway orders.
• Manage cash and digital payments accurately.

Quality & Hygiene

• Follow SFA food hygiene guidelines and internal SOPs.
• Ensure proper storage of batter, fillings, cooked kueh, and sauces.
• Maintain personal grooming and hygiene standards.

Skills & Competencies

• Able to prepare smooth, consistent Teochew Chee Cheong Fun with correct thickness and folding technique.
• Basic knowledge of kueh production (steaming, shaping, portioning, packaging).
• Strong customer service and communication skills.
• Able to work efficiently in a fast-paced F&B environment.
• Understanding of food safety and hygiene practices.

Operational Duties

• Daily opening and closing of Chee Cheong Fun and kueh stations.
• Refill sauces, toppings, condiments, and ingredients throughout the shift.
• Assist in receiving and storing deliveries.
• Conduct simple stock counts and report low inventory.
• Support team members across stations when required.
• Maintain cleanliness of workstations, equipment, and dining area.

Physical Requirements

• Able to stand for long hours.
• Comfortable working with steamers and hot equipment.
• Able to lift items up to 10–15kg (batter containers, trays, steamers).

Additional Expectations

• Punctuality and reliability.
• Teamwork and willingness to learn traditional preparation methods.
• Flexibility to rotate between Chee Cheong Fun and kueh stations depending on manpower needs

Company Overview

Jumbo Group of Restaurants began with Jumbo Seafood, a home-grown seafood restaurant that was established in 1987 and best known for its chilli and black pepper crabs. The Jumbo story soon evolved after years of restaurant management experience and now includes six diverse dining concepts that serve more than 4,000 diners daily.

In 2009, we established a Central Kitchen at our corporate headquarters to conduct R&D as well as to achieve better consistency in food quality across our various dining brands. As such, we have been able to innovate and implement a greater variety of cuisine creations to meet our diners' changing tastes and expectations, while continuing to serve quality food at reasonable prices.

With a team of dedicated and innovative F&B professionals that has placed gastronomic and service excellence at the heart of all that we do. Jumbo has achieved a number of culinary and service awards over the years.

JUMBO. Bonding people through food.