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Job Post Details

Desktop Support Engineer (Ref 26252) - job post

Jobline Resources Pte Ltd
3.1 out of 5 stars
Singapore
Up to $3,500 a month - Full-time, Contract

Job details

Pay

  • Up to $3,500 a month

Job type

  • Contract
  • Full-time

Shift and schedule

  • Late shift
  • On call

Location

Singapore

Full job description

Responsibilities

  • Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
  • Installation, re-installation, troubleshooting and reconfiguration of the standard processor, including but not limited to Intel, AMD, MAC based desktops, notebooks, printers, iPads, scanners hardware components.
  • Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications and MobileIron that are found in the Desktop PCs and Notebook PCs.
  • Installation of Customer access and in-house applications. Facilitate assistance in Software Distribution services for Customer’s users.
  • Perform data removal from hard disk by following Customer’s Hard disk disposal procedures (eg. scrubbing, degaussing, and documentation of disposal list).
  • Manage 3rd party vendors - liaison for queries, escalation, problem determination and resolution, and MAC – move, add and change
  • Provide MAC support (move, add and changes) for IT infrastructure services.
  • Provide desktop software support to configure / troubleshoot Microsoft Office suite / in house application
  • Provide desktop support for BCP and BCP exercises.
  • Printer Maintenance (Comprehensive includes Maintenance Kit)

Requirements

  • Min 2.5 years of experience in administration and support of Desktop support.
  • Good communication skills.
  • Experience with End-users computing environment and desktop support workflow.
  • Able to perform basic network troubleshooting, Telnet, tracert, hopping, DNS, McAfee Scanning (blocking IP)
  • Good understanding in AD, group policy, proxy setting, Power Excel, latest Windows OS
  • Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel.

Licence no: 12C6060

Pay: Up to $3,500.00 per month

Work Location: In person

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