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Job Post Details

Patient Service Associate - job post

Singapore Medical Group
Farrer Park
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Location

Farrer Park

Full job description

Job Description

Job Responsibilities

The Patient Service Associate will be responsible for providing excellent service to patients and ensuring smooth clinic operations. The duties and responsibilities include:

  • Attend to patients courteously upholding quality service standard
  • Perform triage and registration
  • Responsible for front-desk duties such as, appointments, billing and payment collection, handle enquiries (email/phone/walk-in)
  • Ensure availability and operation of the necessary equipment (e.g. NETS/credit card, etc), supplies (e.g. medication, masks, stationery), and systems
  • Perform insurance/ medisave claims submission and verification of particulars and limits in various claims portal
  • Chaperoning doctor for patient examination
  • Assist to prepare and dispense medication
  • Top up medications and assist in stock taking as required
  • Responsible for the cleanliness of the clinic facilities, including regular wipe down/cleaning.

Job Requirements

  • Minimum GCE N / ‘O’ level
  • Experience in healthcare setting would be an advantage.
  • Good interpersonal and communication skills.
  • Good customer-service mindset
  • Passionate to learn and work in the Healthcare sector

Location

Farrer Park, Orchard, Novena

Application Deadline

Questions?

  • hr@smg.sg

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