JOB POSITION: HEALTH COACH

Timing: 8am-5:30pm / 8am-1pm

Workdays: Mondays to Saturdays

Contract & Permanent

Primary Responsibilities and Duties:
Conduct one-to-one health coaching consultations for clients enrolled in health screening and longevity programmes.

Develop personalised health and wellness plans covering nutrition, physical activity, sleep, stress management, weight management, and healthy ageing.

Educate and empower clients to adopt sustainable lifestyle modifications using evidence-based coaching techniques.

Review health screening findings with the multidisciplinary team and reinforce doctors' recommendations during follow-up sessions.

Assist in case management by coordinating clients' healthcare journey from screening to post-review follow-up.

Arrange and coordinate specialist consultations, diagnostic investigations, allied health services, and follow-up appointments.

Monitor outstanding investigations, referrals, and medical reports to ensure timely completion and continuity of care.

Liaise with doctors, specialists, allied health professionals, laboratories, radiology providers, and external healthcare partners to facilitate seamless client care.

Conduct regular follow-ups with clients to monitor progress, encourage adherence to care plans, and document health outcomes.

Escalate abnormal findings, high-risk cases, or client concerns to the attending doctor and Clinic Manager where appropriate.

Provide concierge-level support by responding promptly to client enquiries via phone, email, and messaging platforms.

Maintain accurate and timely documentation of coaching sessions, follow-up activities, and case management records.

Ensure all client records and medical information are maintained in accordance with PDPA, organisational policies and clinical governance requirements.

Assist in developing and enhancing longevity, preventive health, and wellness programmes.

Participate in multidisciplinary case discussions and continuous quality improvement initiatives.

Escalate service recovery cases and client complaints to the Clinic Manager and Operations Team where appropriate.

Support the clinic's daily operations and collaborate closely with the clinical and operations teams to deliver an exceptional client experience.

Adhere to the organisation's policies, procedures, clinical protocols, and service standards.

Carry out any other duties or projects assigned by the Clinic Supervisor, Clinic Manager or Operations Manager.

Key Skills:
Strong knowledge of lifestyle medicine, preventive healthcare, and healthy ageing.

Excellent communication and motivational coaching skills.

Strong case management and care coordination capabilities.

High emotional intelligence with excellent interpersonal skills.

Ability to build rapport with executive and high-net-worth clients.

Strong organisational skills with the ability to manage multiple client cases simultaneously.

Excellent documentation and follow-up skills.

Ability to work collaboratively within a multidisciplinary healthcare team.

Professional, empathetic, and client-centric approach.

Qualifications:
Bachelor's Degree in Nutrition, Dietetics, Exercise Science, Sports Science, Physiotherapy, Nursing, Public Health, Health Promotion, Psychology, or other relevant healthcare-related discipline.

Minimum 5 years of relevant experience in health coaching, wellness coaching, lifestyle medicine, preventive healthcare, executive health screening, or a related healthcare setting.

Demonstrated experience in client education, behaviour change coaching, and personalised wellness planning.

Preferred Qualifications

Experience in longevity medicine, preventive medicine, precision health, or executive health screening.

Certification in Health Coaching (NBHWC, ACE Health Coach, Wellcoaches, or equivalent) will be an advantage.

Experience interpreting health screening results, body composition analysis, metabolic health markers, wearable health data, or Continuous Glucose Monitoring (CGM).

Familiarity with evidence-based coaching methodologies and digital health technologies.

Requirements:
Able to start work immediately or within a month

Must be fully vaccinated for Covid, MMR (Mumps, Measles & Rubella, TDAP, Hep B)

Position is open only to Singaporeans & Singapore PRs only

Please send your detailed resume in editable

MS Word format, no graphics or formatting

, together with

relevant certificates

in PDF to hadijah@fortressintelligence.com.sg.

If you have any questions, please call / WhatsApp to 63348311.

Please do not send any resumes / documents via WhatsApp.

Fortress Intelligence specialises in global human resource management and provides continuous learning through management training programmes and conferences. We seek innovative and dedicated personalities looking for a long-term career opportunity.