Ocbc Bank Customer Executive jobs

Responsibilities

• To conduct CDD reviews. Experience in Suspicious Transaction and Sanctions review
  would be an advantage.
• To perform review on customer’s transactions for points of clarification and draft
  queries
• To reach out to customer in requesting for information (RFI) in relation to their
  transaction, purpose of transactions etc by emails and phone calls.
• To perform KYC Screening, review past transactions, conduct enhanced due
  diligence, and assess the AML/CFT/sanctions risk of customer.
• Ensure that Trigger Events are managed and completed within stipulated time frame.
• Liaise with other compliance units and businesses regarding surveillance AML/KYC
  issues.
• Manage Exit Journey including communication on Account closure, Appeals and
  Complaints
• To escalate potential risk concerns in a timely manner and make risk calls where
  appropriate.
• Maintain a current understanding of money laundering and terrorist financing issues,
  including policies, procedures, regulations, industry best practices, criminal typologies
  and developing trends.

Requirements

• Minimum of a bachelor’s degree or equivalent relevant working experiences.
• Minimum 5 years of AML/KYC experience, preferably review of corporate customers
  in the banking industry.
• Minimum 2-3 years of transaction review experience
  Sensitive to operational and financial crime risks
  Ability to multitask and manage a high number of priorities in a fast-paced
  environment.
• Ability to work with stakeholders across different functions.
• Ability to be client-centric while balancing risk and controls.
• ACAMS or ICA professional certification is a plus.

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