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Operations Administrator jobs in Singapore

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    • To independently resolve tickets, provide on call support and doing root cause analysis to ensure positive customer feedback.
    • To resolve complex tickets within agreed SLAs and collaborate with other support teams to ensure seamless operations & security posture.
    • Support daily office operations including reception duties, meeting room bookings, and handling phone calls.
    • Manage office and pantry supplies, arrange office…
    • Manage office facilities by overseeing maintenance, utilities, and supplies to support daily operations.
    • Manage site operations, support project management…
    • Prior experience in administration, operations, office management, or coordination roles is preferred.
    • We are looking for a well-organized and detail-oriented…
    • Overseeing inventory needs and undertaking office management and administration.
    • Recruiting quality employees to provide high-quality customer support.
    • Knowledge of operations management and organizational effectiveness.
    • Maintain and track project and operations documentation.
    • Navigate Global Trade Compliance• Support trade operations by retrieving Compliance Certificates, Test Reports and other compliance documents necessary for…
    • 5 to 7 years of relevant experience in office administration, HR operations or executive support, ideally with prior working experience within a small…
    • Planning the job schedule for smooth operations of the fleet on daily basis.
    • This role plays a crucial role in the safe and smooth functioning of the operations…
    • Degree with minimum 2-5 yearsof experience in the back & middle office operations of hedge fund/longonly.
    • Thisindividual contributor role reports directly to…
    • Oversee daily office administrative operations and ensure smooth business functions.
    • We are seeking a highly organized and proactive Administrator to support…
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Job Post Details

HCLTech logo

Administrator (Support & Operations) - job post

HCLTech
3.7 out of 5 stars
Singapore
Fresh graduate
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Job details

Job type

  • Fresh graduate

Shift and schedule

  • On call

Location

Singapore

Full job description

Singapore, Singapore
Job Summary
To independently resolve tickets, provide on call support and doing root cause analysis to ensure positive customer feedback.
Key Responsibilities
1. To adhere to quality standards, regulatory requirements and company policies.
2. To provide support for on call escalations and doing root cause analysis of given issue.
3. Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts.
4. To independently resolve tickets within agreed SLA of ticket volume and time.
5. To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases.

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