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Operations Manager
National Healthcare Group
·
3.8
Singapore
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Full job description

Institution: National Healthcare Group Polyclinics
Family Group: Ancillary
As an Operations Manager, you will be a key member of our Polyclinic Management team. You will drive operational excellence and service quality. You will collaborate with multi-disciplinary healthcare team and corporate with departments in corporate office in the planning and implementation of business initiatives and delivery of quality services and care.

Key Responsibilities :

  • Lead and optimize daily polyclinic operations, ensuring efficient resource allocation and service delivery
  • Spearhead continuous improvement initiatives for clinic operations systems, processes, and operational capabilities
  • Drive service quality enhancement projects and implement best practices
  • Manage and develop operations staff, fostering a culture of learning and growth
  • Partner with corporate office departments to implement strategic business initiatives

Requirements :

  • Degree in any discipline
  • At least 6 - 8 years of proven working experiences in operations management, quality management, and corporate management
  • 2 to 4 years in a supervisory capacity
  • Possess strong leadership, supervisory, organizational and change management capabilities
  • Ability to work effectively in a complex environment, collaborate and communicate across a diverse range of people and job functions
  • Excellent problem-solving and analytical skills
  • Proven track record of improving operational workflows leading to higher efficiency/productivity
  • Strong people management and team development abilities
  • Able to work under 100% onsite work arrangement and on a 5.5day work week.

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