Operations Manager Restaurant jobs

Company Overview

Landry’s Inc. operates over 500 full-service restaurants across 40 states and 15 countries, including renowned brands like Morton’s The Steakhouse. Morton’s Singapore offers a sophisticated American dining experience with exceptional steaks, seafood, and award-winning wines.

Job Summary

Join Morton’s The Steakhouse Singapore as General Manager, leading daily operations and driving exceptional service, team performance, and business growth in Asia Pacific’s premier upscale steakhouse.

Responsibilities

• Lead daily restaurant operations to ensure seamless service delivery and operational excellence
• Manage relationships with food, beverage, and equipment suppliers to secure quality and timely resources
• Recruit, train, and motivate a high-performing food and beverage team to deliver extraordinary guest experiences
• Collaborate with Sales and Marketing teams to develop and execute strategies that engage local and international markets and achieve sales targets
• Apply advanced financial management skills to plan budgets, control expenses, and optimize profitability
• Develop and implement competitive strategies to enhance brand awareness and market positioning
• Conduct capital planning and proactively manage operational costs to support sustainable growth
• Maintain composure and productivity under pressure while managing multiple priorities effectively
• Uphold and continuously improve world-class service standards to exceed customer expectations
• Drive revenue growth and profitability through strategic decision-making and operational oversight
• Utilize extensive international hospitality knowledge to adapt best practices and innovate service delivery
• Manage multicultural staff relations to foster a collaborative and inclusive work environment
• Demonstrate deep expertise in premium steaks, food and beverage operations, and wine knowledge (old world and new)
• Operate relevant POS and support software to streamline restaurant processes and reporting
• Innovate service quality and employee engagement to maintain Morton’s leadership in the restaurant industry

Required competencies and certifications

• Proven leadership experience as a General Manager or equivalent in high-end Western dining or upscale hospitality operations
• Strong financial acumen with ability to analyze and evaluate food and beverage program success
• Ability to train staff in alcohol intervention, food handling sanitation, company standards, and service protocols
• Excellent oral and written communication skills for effective team and stakeholder engagement
• Proficiency in computer applications relevant to restaurant management
• Minimum 5 to 8 years of experience in leading restaurants globally, with significant exposure to the Asia Pacific region

Preferred competencies and qualifications

• Bachelor’s degree in Business Management, Hospitality Management, or equivalent experience
• Experience managing private events in a fast-paced, high-volume environment
• Demonstrated ability to coach, mentor, and develop staff to reach their full potential
• Strong interpersonal skills to negotiate, resolve conflicts, and foster win/win solutions
• High standards of honesty, integrity, discretion, and adaptability in leadership style