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    •  Provide general administrative support (emails, reports, data entry).
    • Each role plays a key part in ensuring seamless operations and excellent service to our…
    • To update worklogs and follow shift/ escalation process to escalate complex problem to appropriate support specialists/route problems to 2nd and 3rd level IT…
    • To independently resolve tickets, provide on call support and doing root cause analysis to ensure positive customer feedback.
    • No experience necessary, full training provided.
    • Assist Operations Manager in day-to-day operational duties.
    • Ensure company systems and databases are maintained…
    • To resolve complex tickets within agreed SLAs and collaborate with other support teams to ensure seamless operations & security posture.
    • 2–5 years of experience indata centre operations or infrastructure support.
    • Provide L1/L2 support for infrastructure incidents and service requests.
    • 2–5 years of experience in IT operations or application support.
    • Experience in production support for enterprise applications.
    • Air Network Support, Operations Support, Operational Support, Dispatch, Admin & Support, Customer Service, Service Assurance, Manifesting, Customer Services/…
    • Improve the quality, consistency, and efficiency of support operations across all customer touch points;
    • 3+ years of experience in operations, customer support,…
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    • Service delivery and to support Operations Center across APAC region.
    • As an Operations Support, you will be responsible to support and assist a wide range of…
    • Recruiting quality employees to provide high-quality customer support.
    • Overseeing inventory needs and undertaking office management and administration.
    • Navigate Global Trade Compliance• Support trade operations by retrieving Compliance Certificates, Test Reports and other compliance documents necessary for…
    • You will play a critical role in supporting both internal teams and external clients, ensuring smooth operations and excellent service delivery.
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Job Post Details

Remote Role (Air Freight) - job post

Union Air Freight (S) Pte Ltd
Remote
$600 - $1,350 a month - Contract

Job details

Pay

  • $600 - $1,350 a month

Job type

  • Contract

Benefits

Pulled from the full job description

  • Work from home

Full job description

We are a leading freight forwarding company specializing in air cargo solutions. As part of our continued growth, we are seeking passionate and detail-oriented individuals to join our team in remote roles. Openings are available in HR/Admin, Finance, Export, Import, Customer Service, and Sales Support. Each role plays a key part in ensuring seamless operations and excellent service to our customers and partners.

HR/Admin

 Assist with recruitment coordination and interview scheduling.

 Provide general administrative support (emails, reports, data entry).

 Coordinate virtual meetings and internal communications.

 Any ad-hoc duties as may be assigned by the company’s management.

Finance

 Assist finance team with record updates and invoicing.

 Checking and uploading of source documents to system.

 Any ad-hoc duties as may be assigned by the company’s management.

Customer Service

 Reply to customer and agent emails.

 Provide shipment and flight information.

 Book flights across airline platforms.

 Any ad-hoc duties as may be assigned by the company’s management

Sales Support

 Assist sales team with quotations and rate checks.

 Keep rate sheets and customer records updated.

 Help with follow-up emails and reports.

 Any ad-hoc duties as may be assigned by the company’s management

Export

 Prepare export documents (Air Waybills, checklists, permits).

 Coordinate with agents and airlines by email.

 Share shipment updates with customers.

 Any ad-hoc duties as may be assigned by the company’s management

Import

 Receive pre-alerts and arrival notices from agents.

 Prepare import documents and billing.

 Update customers on shipment status.

 Any ad-hoc duties as may be assigned by the company’s management.

Requirements:

-Some knowledge of air freight/logistics preferred.

-Good communication skills (English, written & spoken).

-Organized, detail-oriented, and able to work independently.

-Basic computer skills (MS Office, email, online tools).

-Pay depends on the scope of work and level of experience.

Pay ranges:

-Normal Remote: SGD 600 – 900

-Senior Remote: SGD 900 – 1,350

Job Type: Contract

Pay: $600.00 - $1,350.00 per month

Benefits:

  • Work from home

Work Location: Remote

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