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    • Ensure timely and accurate order processing and invoicing in compliance with established SAP procedures and order processing standards.
    • View all Geberit South East Asia Pte Ltd. jobs - Kallang jobs - Order Processor jobs in Singapore 339511
    • Salary Search: Order Processing Specialist salaries in Singapore 339511
    • Ensure timely and accurate order processing and invoicing in compliance with established SAP procedures and order processing standards.
    • Invoicing - ensure selling prices from factories and our selling prices to customers are in correct order.
    • Process order for South Korea, Hong Kong, Taiwan &…
    • Maintain customer communication, resolve issues arising during order fulfillment, synchronize business ledger records, and assist the finance department with…
    • Perform inventory-related processing and ensure accurate record-keeping.
    • Plan and coordinate daily sawing schedules to support production requirements.
    • Handle daily order-related requests and transactional activities.
    • Coordinate goods return processing and follow up on outstanding issues.
    • 1 – 3 years of relevant work experience in order processing and customer service role.
    • Coordinate with customers and logistics partners via email or phone…
    • Receive, process and verify the accuracy of orders from customers utilizing the organization’s internal WMS system and customer purchase order (includes…
    • Perform day-to-day order processing and transactional activities.
    • Liaise with relevant internal departments to resolve issues affecting order fulfilment.
    • Perform day-to-day operational aspects of e-commerce platforms and WMS system including inventory & logistics management, order fulfilment and customer service.
    • Liaise closely with Warehouse, Logistics and Sales teams to ensure smooth order fulfilment and excellent customer service.
    • Stock handling and inventory management.
    • Collaborate closely with the finance department for invoicing and payment processing.
    • Collaborate with production, project managers, logistics companies, and…
    • Follows through withpurchase from order placement to fulfillment and ensures order arrivesundamaged and on time.
    • Ensure all documentation on ticket is accurate.
    • Review cargo invoices, freight invoices and costing invoices before submission for management approval and payment processing.
    • Bachelor's degree or equivalent.

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Job Post Details

Order Processing Specialist - job post

Geberit South East Asia Pte Ltd.
12 Kallang Avenue, Singapore 339511
$3,500 - $5,000 a month - Permanent, Full-time

Job details

Pay

  • $3,500 - $5,000 a month

Job type

  • Permanent
  • Full-time

Location

12 Kallang Avenue, Singapore 339511

Benefits

Pulled from the full job description

  • Professional development
  • Professional development assistance
  • Parental leave
  • Health insurance
  • Employee discount
  • Parental leave support
  • Work from home

Full job description

Key Responsibilities:

Order Processing & Fulfillment

  • Process customer purchase orders for Southeast Asia and Japan, ensuring adherence to approved pricing and discount structures in sales quotations within management guidelines.
  • Verify with the Market Head of Sales (HOS) to confirm that the correct selling price and approved discounts are accurately reflected in sales quotations and customer purchase orders prior to SAP order processing.
  • Ensure timely and accurate order processing and invoicing in compliance with established SAP procedures and order processing standards.

Customer Service & Logistics Coordination

  • Deliver a high standard of customer service by proactively providing advanced shipping notifications and ensuring complete and accurate shipment information and documentation.
  • Respond promptly and professionally to customer inquiries, providing updates and resolving issues effectively.
  • Maintain accurate and up-to-date order status in weekly Sales and Orderbook reports with a strong focus on data precision.
  • Prepare necessary shipping and banking documentation for Letter of Credit (LC) negotiations.
  • Build and maintain strong relationships with internal stakeholders (Geberit Europe and China factories) and external stakeholders (customers) to facilitate smooth fulfillment operations.
  • Proactively follow up with Southeast Asia customers regarding outstanding Accounts Receivable.

Continuous Improvement & Compliance

  • Adhere to internal controls and best practices in accordance with group policies.
  • Regularly review order processing workflows and documentation with manager to identify opportunities for process optimization and efficiency gains.
  • Generate and analyze reports to track order processing performance and identify areas for operational improvement.

Qualifications:

  • Minimum Education: Diploma or relevant certifications in Logistics, Supply Chain Management, or a related discipline.
  • 3-5 years of related experience.
  • Understands fundamental logistics processes, including shipping method.
  • Proficient in Microsoft Excel, including basic data analysis and reporting; SAP proficiency is highly preferred.

Job Types: Full-time, Permanent

Pay: $3,500.00 - $5,000.00 per month

Benefits:

  • Employee discount
  • Health insurance
  • Parental leave
  • Professional development
  • Work from home

Work Location: In person

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