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Permanent Standard Chartered Permanent Customer Service jobs

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    • Consistently deliver high-quality, professional customer service.
    • Prior experience in customer service or sales is preferred.
    • View all PARADIGM RECRUITMENT PTE. LTD. jobs - Singapore jobs - Customer Service Representative jobs in Singapore
    • Salary Search: Customer Service Officer salaries in Singapore
    • Good customer service and effective communication skills.
    • Minimum of 1 year of experience in a customer service environment.
    • Updating customer information data in the systems;
    • Liaising with customers on incomplete customer due diligence documentation;
    • Good customer service and effective communication skills.
    • Minimum of 1 year of experience in a customer service environment.
    • Build and maintain strong customer relationships, organising regular meetings and visits.
    • Serve as the main point of contact for customers, ensuring timely…
    • Embrace standard models of “service excellence” for customer engagement, sales and service processes, customer communications and premises management.
    • Deliver excellent customer service by applying strong communication skills to enhance satisfaction and promote a customer-centric experience.
    • * Deliver professional and prompt customer service at all times.
    • * Maintain accurate customer records and documentation.
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    • Maintain the highest standard of excellence in client service by attending to client enquiries and requests.
    • Experience in private banking as a client service…
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    • Implementation of customer service and appreciation program:
    • Digital marketing service support & Maintenance and monitoring of Web-site.
    • Collect customer feedback and identify opportunities to enhance service quality and customer satisfaction.
    • Ensure compliance with company policies, standard…
    • To meet customer service SLA guidelines to achieve positive customer experience in Branches.
    • Excellent interpersonal communication skills and customer service…
    • Consistently deliver high-quality service to achieve total customer satisfaction, without compromising risk standards.
    • You will be part of the team in delivering service excellence and customer satisfaction in the Contact Centre.
    • Prior customer service or call centre experience preferred but not mandatory.
    • Our client is an established bank operating a high-volume customer service /…

Job Post Details

Customer Service Officer - job post

PARADIGM RECRUITMENT PTE. LTD.
Singapore
$4,000 - $4,500 a month - Permanent, Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • $4,000 - $4,500 a month

Job type

  • Permanent
  • Full-time

Location

Singapore

Full job description

This is a

Frontline Customer Experience / Digital Ambassador

role within retail banking. The position focuses on providing direct customer assistance, resolving service inquiries, and guiding branch visitors toward adopting the bank’s mobile apps, online portals, and self-service kiosks.

Responsibilities

Customer Assistance:
Answer banking inquiries and fulfill daily service requests.

Digital Onboarding:
Guide and educate customers on using self-service platforms and mobile banking tools.

Digital Promotion:
Actively advocate for and drive customer adoption of digital banking solutions.

Service Delivery:
Consistently deliver high-quality, professional customer service.

Requirements

Education:
Minimum Diploma qualification.

Experience:
Prior experience in customer service or sales is preferred.

Skills:
Strong verbal communication and interpersonal abilities.

Disposition:
Comfortable engaging directly with customers on a daily basis.

Availability:
Willing to work retail banking hours(If you are rostered to work on a Saturday, they will give you a day off on a weekday)

Compensation & Growth

Good remuneration package

Training:
Comprehensive structured onboarding provided.

Career Path:
Pathways for internal advancement within retail banking operations or sales.

Please send an updated resume to alfred.lai@paradigmrecruitment.com.sg if you are keen to apply for this position

Alfred Lai

EA Reg No: R1545971

EA License No: 21C0434

Paradigm Recruitment focuses on delivering high quality recruitment service in the Financial services space. Here at Paradigm Recruitment, we believe success begins with the first handshake, so let your first step to success be with us!
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