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Host / Hostess (FT and PT)
$2,800 - $3,400 a month
Full-time

Job details

$2,800 - $3,400 a month
Full-time
Weekend availability, Holidays
Singapore

Full job description

About the company

Guided by a vision to place sweets at the heart of dining experience, LOULOUCA is a dessert atelier where thoughtful craft meets modern pâtisserie

As part of our opening team, you will play a key role in shaping our standards and culture from day one. We value positive, upbeat energy, strong teamwork, and a shared commitment to taking ownership of your work.

Work schedule: 5 days workweek

Location: 6 Ann Siang Hill (S) 069787

Role overview:

We are looking for a hostess to manage guest flow across both takeaway and dine-in operations. This role sits at the front of the experience—handling reservations, managing waitlists, and guiding customers through our products with clarity and confidence. You will be responsible for creating a strong first impression while ensuring service runs smoothly and efficiently. This role requires a positive, upbeat energy and the confidence to engage with guests naturally.

Key responsibilities

  • Attend to customers looking to purchase takeaway items
  • Explain cakes and products clearly and confidently
  • Engage customers in a warm, approachable, and proactive manner
  • Guide customers in their selection where needed including dietary requirements
  • Greet guests warmly and professionally upon arrival
  • Communicate accurately if guests have questions regarding take away items
  • Manage seating flow and guide guests to their tables for dine in service
  • Maintain awareness of table status and service timing
  • Manage dine-in reservations and booking systems
  • Handle walk-ins and organise waitlists effectively
  • Communicate accurate waiting times and manage guest expectations
  • Optimise table allocation to support smooth service flow
  • Ensure all orders are prepared and handed over correctly
  • Act as a central point of communication between guests and the team
  • Maintain a calm, organised, and welcoming front-of-house environment
  • Assist in table setup and clearing when necessary

Requirements

  • Prior F&B, hospitality, or customer-facing experience preferred
  • Strong communication and interpersonal skills
  • Comfortable managing multiple responsibilities simultaneously (guests, reservations, takeaway)
  • Organised and detail-oriented, especially with bookings and pre-orders
  • Confident interacting with customers in a high-touch environment
  • Good communication and teamwork skills
  • Ability to work on weekends and public holidays

Please send your resume to hr@loulouca.com

Pay: $2,800.00 - $3,400.00 per month

Work Location: In person

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