Restaurant Night jobs

Madame Ooze is a Hospitality/ F&B Hostel at 259 South Bridge Road. It offers a fun, respectful work environment and is passionate about training and growing hospitality talent. Salary range $2300 to $3000 for night shift from 10 pm to 8am with about 4 to 5 hours rest/ sleep time in between (usually rest time between 1am to 6am). Mid Career Transition Candidates are welcomed to apply for this role.

Job Summary

This night shift role manages customer service and reception operations at a backpacker’s hostel, ensuring smooth front desk activities, customer satisfaction, and operational audits during overnight hours.

Responsibilities

Greet and welcome visitors warmly at the front desk to create a positive first impression

Respond promptly to customer queries, needs, and complaints to ensure satisfaction

Perform cashiering duties accurately to manage financial transactions

Oversee reception and cafe operations to maintain efficient service delivery

Monitor and manage customer satisfaction scores to uphold quality standards

Execute administrative tasks with attention to detail and deliver high-quality results

Conduct night audit of operations to verify accuracy and compliance

Manage social media platforms and customer correspondence to maintain engagement

Perform additional reception duties as assigned by the company

Required competencies and certifications

Ability to work night shifts from 10 pm to 8 am

Preferred competencies and qualifications

Pleasant personality to enhance customer interactions

Customer service orientation focused on meeting guest needs

Effective verbal communication skills to converse well with diverse guests

Ability to multitask and perform efficiently in a fast-paced environment

Madame Ooze is an Ice Cream Dessert Cafe and Bar located at 259 South Bridge Road.

Madame Ooze believes in having a fun, cheerful, respectful work environment for all.

We are looking for someone who has personality, wit and charm and has the service DNA within them. We are an organization that is passionate in the service industry and is willing to spend time training and grooming like minded individuals to grow with us in the hospitality industry.

We are an organization that has successfully pivoted its business during the pandemic and is expanding its cafe and hostel operations.