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    • Maintaining constant communication between management and staff, to ensure proper operations of the organization.
    • No quota for foreign workers.
    • We are looking for a Retail Manager to develop the business through retail sales and retail excellence.
    • Be the lead coordinator to ensure retail excellence…

Job Post Details

Retail Ops Coordinator - job post

Stellar SG
Singapore
Permanent, Full-time
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Job details

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Weekend availability

Location

Singapore

Full job description

At Stellar, we believe in pursuing greatness within self. We are committed to our employees and wish to lay them the opportunities available for self-improvement and achievements. We provide ample trainings to our employees and push them for the better. Our goal has always been to provide value to build a strong relationship with employees.

Every employee matters to Us.

We stressed to all our employees that Respect is Mutual, thus we protect our employees from any intolerable behaviour. We listen to the heartfelt stories and feedbacks from our employees and wish to be the backbone that allows them to reach their maximum potential.


Interested applicants may email your resume to mgr@aliceclaudine.com and indicate your Position Interest, thank you.


Retail Ops Coordinator

Main responsibilities:

  • Maintaining constant communication between management and staff, to ensure proper operations of the organization.
  • Achieving consistency across all outlets in terms of great customer experience, service standards and customer satisfaction. You will be required to be a leader cum traveller, carrying out supervisory responsibilities by streamline operational processes from outlet to outlet.
  • Providing ground leadership to guide, motivate and support the workforce and to nurture a culture of quality customer service, good work safety, house keeping practices and continuous learning. Exhibiting your skillsets via managing manpower scheduling and upcoming operational projects. We are expanding, just so you know.
  • You will be responsible for matters pertaining to planning operations customer’s complaint, service promotion / marketing and customer service training of our frontline staffs.
  • Identifying operational issues, highlight and propose solutions to address and overcome it.
  • Set up and conduct audits on housekeeping, inventory and customer experience. You will have to work closely with our Manager and Management Team to set and/or implement policies, procedures and systems and to follow through with implementation.


Requirements:

  • Having Sales/Retail experience is an advantage
  • Good communication and interpersonal skills
  • Basic computer skills and MS Office is required.
  • Must be able to communicate in English and preferably Basic Mandarin.
  • Preferably Diploma and above. Experienced individual with lower qualification are also welcome.
  • No quota for foreign workers.

5-day work week

Job Types: Full-time, Permanent

Expected Start Date: 01/11/2021

Schedule:

  • Monday to Friday
  • Weekend availability

Education:

  • GCE 'O' Level or GCE 'N' Level (Preferred)

Experience:

  • Supervising experience: 1 year (Preferred)

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