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Senior Desktop Support jobs

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    • IT support: 1 year (Preferred).
    • Smart hand support for peripheral and networking hardware, including, but not limited to.
    • 2–5 years of experience in IT helpdesk, desktop support or a similar role.
    • Ability to work independently and manage multiple support requests.
    • View all XG TECH PTE. LTD. jobs - Clementi jobs - Helpdesk Support jobs in Clementi
    • Salary Search: IT Helpdesk salaries in Clementi
    • At least 2 years of relevant IT support or service desk experience in a corporate environment.
    • Perform any other duties assigned by the Hiring Manager in…
    • Provide technical support to end users on their daily IT usage problem.
    • Adhere to the provided Service Level Agreements (SLAs).
    • Minimum 3 years of relevant professional experience in IT helpdesk, service desk, desktop support, or end-user computing support.
    • They will ensure smooth operations for hardware and digital systems, provide vendor support, and maintain documentation of IT assets.
    • Experience in desktop/laptop hardware.
    • Demonstrated ability to support networked printers, photocopiers, scanners, and multifunction devices.
    • Provide remote user support through appropriate technical tools.
    • Be able to understand end users’ pressure and to support them in a constructive way.
    • Basic networking support & support in the OS platform.
    • Provide onsite support at the client's premises, remote support by phone & email, and standby support.
  • View similar jobs with this employer
    • The Desktop Engineer provides the IT/desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to…
    • Provide day-to-day tech support for the clients.
    • Perform installation and maintenance of the IT infrastructure (Hardware and Software) including remote…
    • At least two years of professional experience providing on-site, deskside or desktop technical support required.
    • Business application support: Provide 1st line support for business applications.
    • Experience supporting senior executives and VIP users.
    • Enterprise desktop support experience in Microsoft Windows OS, Microsoft Office Suite, Cloning Tools, MAC OS and Antivirus/Malware software will be an advantage…
  • View similar jobs with this employer
    • 3–5 years of relevant IT support or infrastructure experience.
    • Set up, configure, and maintain Windows desktop environments.

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IT Desktop Support On Call/Part Time
Sky Systems Inc
·
4.7
Singapore
•
Hybrid work
$35 - $40 an hour
Contract
Apply now

Job details

Here’s how the job details align with your profile.

Pay

$35 - $40 an hour

Job type

Contract

Shift and schedule

On call

Full job description

Job Requirements:

Technical

  • Minimum 2 to 3 years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements.
  • Experience in installing, technical troubleshooting and fixing desktops, printers, laptop, and other computer peripherals hardware problems as well as desktop applications.
  • Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites.
  • Ability to lift / move computer equipment weighing up to 50 lbs.
  • Expert in desk-side support and PC break/fix including basic administration of Windows O/S and MAC/Linux OS (preferred).
  • Usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
  • Smart hand support for peripheral and networking hardware, including, but not limited to
  • monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under 'Smart Hands' capability.
  • Ability to troubleshoot issues with systems and networks using good deductive reasoning skills and troubleshooting & resolving issues related to end user network cabling.
  • Experienced in repeat call analysis and developing preventive actions
  • · Experienced in Problem management
  • Excellent written and oral communications skills with clients and management as well as people skills.
  • Ability to work with deadlines and complete tasks on time. Takes proactive ownership and works with sense of urgency
  • Preferably with an Associate Degree in Electronics and CompTIA A+ Certification.
  • May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, Client)
  • Experience of ticketing tools (ServiceNow / Remedy etc.)
  • N*_on-Technical*_
  • Good Customer management skill,
  • Good in oral and written communication
  • Able to interact and work with customers at different levels.
  • Driven and result oriented.
  • Passionate about the work
  • Ability to work independently or as part of a team
  • · Ability to complete tasks effectively with minimal supervision· Must be available to work flexible work schedules

#SKYSYS123!

Pay: $35.00 - $40.00 per hour

Experience:

  • IT support: 1 year (Preferred)

Work Location: In person

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