Skip to main content
Upload your CV and find your next job on Indeed!

Singapore Airlines Customer Service jobs

Sort by: -

People also searched:

game

Job Post Details

Customer Service Associate (Programme for persons with disabilities) - job post

SPD Singapore
Singapore
Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Job type

  • Full-time

Shift and schedule

  • Weekend availability
  • Shift system
  • Holidays

Location

Singapore

Full job description

  • Full Time
  • Singapore

In line with our mission to create financial independence for Persons with Disabilities through sustainable employment, we have set up an outsourced contact centre cum training hub to equip them with employable skills and consequently employment opportunities.

We are currently looking for Customer Service Associates who are passionate in working alongside persons with disabilities to deliver seamless user experience to our customers.

Responsibilities

  • Provide optimal customer experience over the phone
  • Handle email enquiries and live chats in accordance with Service Level Agreement
  • Follow up on outstanding cases in a timely manner
  • Provide feedback to the Team Lead on issues for improvement

Requirements

  • At least an ‘O’ Level/’N’ Level/Nitec certification from a recognised educational institution
  • Preferably with 2-3 years of customer service experience in a call centre environment
  • Comfortable to work rotating shift hours, including weekends and public holidays
  • Strong communication and interpersonal skills
  • Passionate in working with person with disabilities
  • Persons with disabilities are welcome to apply
Let Employers Find YouUpload Your Resume