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    • The Patient Service Associate will be responsible for providing excellent service to patients and ensuring smooth clinic operations.
    • Minimum GCE N / ‘O’ level.
    • Proficiency in clinical procedures and medical documentation.
    • Uphold a high standard of medical care and service delivery, ensuring patient satisfaction and…
    • Provide medical care and patient counselling to help patient understand about the scans or procedures and contrast injection.
    • Diploma/ Degree in Radiography from a recognized institution with at least 5 years of experience.
    • Must possess required AHPC Certification.
    • Proficiency in medical billing software and basic computer skills.
    • Process insurance claims, handle Medisave transactions, and conduct regular stock-taking of…
    • Responsible for the safety and welfare of the patient.
    • Maintain a clean and safe environment; adhere to safe work practices especially in patient care, modesty,…

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Job Post Details

Patient Service Associate - job post

Singapore Medical Group
Farrer Park
You must create an Indeed account before continuing to the company website to apply

Location

Farrer Park

Full job description

Job Description

Job Responsibilities

The Patient Service Associate will be responsible for providing excellent service to patients and ensuring smooth clinic operations. The duties and responsibilities include:

  • Attend to patients courteously upholding quality service standard
  • Perform triage and registration
  • Responsible for front-desk duties such as, appointments, billing and payment collection, handle enquiries (email/phone/walk-in)
  • Ensure availability and operation of the necessary equipment (e.g. NETS/credit card, etc), supplies (e.g. medication, masks, stationery), and systems
  • Perform insurance/ medisave claims submission and verification of particulars and limits in various claims portal
  • Chaperoning doctor for patient examination
  • Assist to prepare and dispense medication
  • Top up medications and assist in stock taking as required
  • Responsible for the cleanliness of the clinic facilities, including regular wipe down/cleaning.

Job Requirements

  • Minimum GCE N / ‘O’ level
  • Experience in healthcare setting would be an advantage.
  • Good interpersonal and communication skills.
  • Good customer-service mindset
  • Passionate to learn and work in the Healthcare sector

Location

Farrer Park, Orchard, Novena

Application Deadline

Questions?

  • hr@smg.sg

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