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    • Information to both technical and non-technical audiences.
    • Solve technical problems, become a technical communication bridge between customers.
    • View all Alauda Singapore Pte.Ltd jobs - Singapore jobs
    • Salary Search: Technical Support Engineer salaries in Singapore
    • The team tackles complex challenges through proactively resolving technical issues and architecting scalable support processes.
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Job Post Details

Technical Support Engineer
Alauda Singapore Pte.Ltd
Singapore
$5,000 - $9,000 a month
Full-time
Apply now

Job details

$5,000 - $9,000 a month
Full-time
Singapore

Full job description

Technical Support Engineer

Key Responsibilities:

▪ Provide customers with on-site guidance and training for product trials, help customers

solve technical problems, become a technical communication bridge between customers

and the company, and maintain good customer relations.

▪ Cooperate with the sales team to identify business opportunities, provide solutions and

after-sales technical support. Responsible for the preparation of project proposals, bids,

test reports, implementation plans and other technical documents.

▪ Collect and sort out the needs from the client and the market, and provide more

accurate and timely information for back-end products and R&D.

▪ Participate in relevant marketing activities and keynote speeches.

▪ Carry out technical exchanges and cooperation with partners.

▪ Ticket processing.

Qualifications:

▪ Bachelor's degree in Computer Science, Computer Engineering, or related field.

▪ 1+ years of working experience in IT and Internet related companies. Familiar with the

mainstream technology and related company products in the cloud computing industry.

▪ Experience in after-sales, R&D or operation and maintenance of medium and large-

scale projects is preferred.

▪ Excellent communication skills, including the ability to communicate technical

information to both technical and non-technical audiences.

▪ Ability to work independently and collaboratively in a team environment.

▪ Strong problem-solving and analytical skills.

If you meet the above qualifications and are passionate about cloud native technologies,

DevOps practices, Kubernetes, and container platform technology, we encourage you to

apply for this exciting opportunity to join our team as a Technical Support Engineer in the

cloud native, DevOps, Kubernetes, and container platform area.

For exceptionally qualified senior candidates, there is potential to be appointed as Regional Leader of the overseas delivery team。

Pay: $5,000.00 - $9,000.00 per month

Work Location: In person

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