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    • Develop new initiatives, processes, service standards and operational plans that support the organisation’s strategic direction.
    • View all WECRUIT PTE. LTD. jobs - Singapore jobs - Community Manager jobs in Singapore
    • Salary Search: salaries in Singapore|textlinkEl]
    • Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company.
    • Develop, implement, and maintain quality assurance…
    • Minimum 3–5 years of experience in operations management or a similar role.
    • We are seeking an experienced and organised Operation Manager to oversee daily…
    • Create plans for implementing and improving business strategies in the operations department.
    • Directly manage the performance and KPI achievement of a team of…
    • Ensure office operations comply with local Singapore workplace regulations, such as MOM guidelines and workplace safety standards.
    • Collaborate with creator operations, product and merchant business development to leverage local service content distribution strategy through platform campaign…
    • Preferred Qualifications - 2+ years of experience in content moderation, Trust & Safety, content review, or data labeling operations within a technology company…
    • Administer workforce management encompassing all the processes that e-Commerce seller support and creator support operations sites undertake.
    • Join The Sophia Label’s livestream team to assist with TikTok livestream preparation, backend operations, and on-camera product demonstrations, supporting…
    • About the Team The team aims to maintain product stability and security, simplicity, and ease of use; effectively support business growth and multi-business…
    • Bachelor's degree or above, with 2+ years of relevant experience in experience operations.
    • It also includes service architecture, basic technology and other…
    • Support centre operations during assigned weekend periods.
    • Develop and document practical SOPs for daily operations.
    • Employment Type:* Permanent, Full-Time.
    • Ensure BPOs have access to accurate dashboards, reports, and raw data to effectively manage agent performance and operations.
    • Operations & Development: Drive team capability building and operations management, including talent development, shift scheduling, and continuous process…
    • Background in Trust & Safety, online platform operations, risk management, service operations, or incident management.

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Community Services Operations Manager [WCAN]
WECRUIT PTE. LTD.
Singapore
$5,000 - $7,000 a month
Permanent, Full-time
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Job details

$5,000 - $7,000 a month
Permanent, Full-time
Singapore

Full job description

Develop new initiatives, processes, service standards and operational plans that support the organisation’s strategic direction.

Evaluate and improve existing processes for programmes and services to promote efficiency and better service outcomes.

Coordinate staff induction and support the implementation of training and professional development initiatives.

Manage and monitor the delivery of programmes and services in accordance with the Centre’s objectives and established standards.

Collaborate with the Senior Manager in developing strategies and policies for community-based services.

Build and maintain effective working relationships with internal teams, external partners and other stakeholders to support smooth service delivery.

Provide day-to-day operational leadership and supervision to Centre staff.

Monitor programme and service expenditure and ensure resources are utilised appropriately within approved budgets.

Conduct regular reviews of programmes and services and recommend improvements based on client needs, feedback and operational requirements.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

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