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Job Post Details

Part-Time Retail Sales and Customer Service Associate - job post

Western Union
3.9 out of 5 stars
Singapore
Part-time
You must create an Indeed account before continuing to the company website to apply

Job details

Job type

  • Part-time

Shift and schedule

  • Weekend availability
  • Shift system

Location

Singapore

Benefits

Pulled from the full job description

  • Referral programme
  • Parental leave
  • Annual leave
  • Sick leave
  • Life insurance
  • Employee assistance programme

Full job description

LOCATION: SG – Singapore
TYPE: Part time
WORK SHIFT: Onsite
POSTED: July 24, 2026
ID: JR0130852

Overview

At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers.

Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping people prosper.

Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we’re committed to shaping the next generation of financial experiences.

Join us as we go beyond and be part of a team that’s redefining what’s possible.


Role Responsibilities
As a Part-Time Retail Sales and Customer Service Associate, you will be responsible for maintaining customer services as per company standard, generating money transfer transactions, cash register operations and loss prevention in adherence to store standards, company policies and front desk procedures. Key responsibilities include:

  • Ensuring that all transactions are performed in accordance with our compliance rules and you will professionally deal with customers inquiries in a timely manner.
  • Welcoming customers, providing them with guidance & help in processing their transactions.
  • Cash handling and maintaining cash register operations including reports using MS Office tools.
  • Work collaboratively with a supportive team to meet operational and performance targets.

Role Requirements
  • 0-2 yrs of customer service experience (preferably in financial services or retail).
  • Experience in cash management is preferred.
  • Good communication skills.
  • Fluency in English – additional languages are a strong advantage.
  • Experience in currency exchange is a plus.
  • Basic work experience with MS Office tools (MS Excel, Word, Outlook)
  • Can work according to the schedule and can work on weekends, 20 hours per week for Part-Time.

Work Shift
100% IN PERSON – Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. Due to the nature of this role, the expectation is to work from the office full time.

Benefits
You will also have access to short-term incentives, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Singapore specific benefits include:
  • Annual Leave, Sick leave and Maternity / Paternity leave
  • Global Recognition and Rewards Programs
  • Group Life Policy and Group Medical Policy
  • Referral Program
  • Employee Assistance Programs
  • Employee Wellness

This is a comprehensive list of the benefits and that the eligibility for some of these benefits will be subject to insurers or local policy rules.

Other Details
We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Estimated Job Posting End Date:

07-31-2026

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

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