Work From Home jobs

Direct Reporting line:
Tech Team Lead

Job Summary

We are seeking a proactive, organized and resourceful Admin Assistant to provide administrative, operational, and basic IT administrative support to the team. The candidate will be primarily responsible for providing secretariat support to members of the project team. This role also supports the Team Lead with aspects of day-to-day office operations , including providing basic IT support and coordination.

Key Responsibilities

Basic Administrative Support

Provide all aspects of secretarial support to team members in the project team, including but not limited to:

Manage calendars, coordinate schedules, and arrange meetings logistics

Maintain and update contacts and address books (e.g. manage physical business cards)

Support travel arrangements

Prepare expense submissions

Assist in the preparation of presentation materials occasionally

Technology Administration Support

Coordinate with clients and service providers on IT-related matters (e.g. installations, servicing, replacements)

Provide basic troubleshooting support for office equipment, printers, meeting room systems, and user access issues

Assist with the IT setup for new joiners

Maintain inventory records of office IT equipment and assets

Assist in maintaining IT documentation, user access records, and system subscriptions/licenses

Job Requirements

Ideally 1-2 years of prior experience would be advantageous

Min N-Level Qualifications with good written & spoken English abilities

Prior demonstrated experience of providing high quality secretariat support to executives in a high paced environment

Takes a service-oriented approach beyond tasks completion

Handle confidential matters with discretion and professionalism

Independent and makes sound judgement; able to multitask and effectively prioritize

Highly presentable with strong written and interpersonal skills; polished and approachable manner when engaging external stakeholders

Team player - flexible in covering other Executive Assistants when required; enjoys working in a collegiate environment

Proficient in Microsoft Office applications

Comfortable trouble shooting basic tech issue and quick to learn.
Astra Tech Labs is a forward-thinking software operations and digital quality firm specializing in the mobile application ecosystem. We partner directly with mobile app brands, indie developers, and consumer tech startups in the lifestyle, wellness, habit tracking, and productivity spaces.

Our core mission is to bridge the gap between app owners and their everyday users. We combine real-device functional testing, administrative workflow execution, app store review analytics, and client success operations into a single, cohesive service. By turning user feedback and defect reports into actionable product updates, Astra Tech Labs helps mobile app brands protect their app store ratings, boost user retention, and ship seamless digital experiences.

Our Core Pillars

User-Centric Quality Assurance:
Delivering real-world manual testing on physical iOS and Android devices to catch bugs before they reach live users.

App Store Intelligence & Sentiment Analysis:
Monitoring, categorizing, and translating user reviews into strategic product roadmaps.

Operational Excellence:
Streamlining internal administration, team workflows, and client updates so developers can focus on building great features.

Client Growth & Partnerships:
Collaborating closely with app founders to provide custom quality assurance and user feedback solutions.