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concierge jobs in Singapore

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    • Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert…
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    • Welcome and greet customers (office & retail) in a professional manner in accordance to the stipulated SOP;
    • Be familiar and well-versed with the floor plans,…
    • Be mall ambassadors by providing exemplary customer service at all service touchpoints such as Concierge counters, ION Suite, Call Centre/Customer Care etc.
    • Serve visitors by greeting, welcoming, and directing them appropriately.
    • Attend to inquiries and requests from staff and guests.
    • Job Summary: The Concierge Associate will play a crucial role in the appointment conversions of our agency's clients, ensuring efficient management of client…
    • The Concierge is a specialized guest services representative of a full-service hotel, who aids the guests by providing a wide range of services including…
    • Adapt to changes, implement and monitor concierge service to ensure adherence to organisational operating procedures and service standards.
    • 1 year of experience in shopping mall or hotel concierge service is preferred.
    • Attend to shoppers' enquiries and all aspects of customer service.
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    • Deliver wonderful shopping experience to shoppers and guests of Marina Bay Sands.
    • Attend to shoppers’ enquiries and feedback for customer experience improvement…
    • Reporting to the Assistant Front Office Manager, this role will provide service for guests when arriving and departing from the hotel and to give guests…
    • Proven experience in concierge services, hospitality, luxury retail, or a related customer-focused industry.
    • Coordinate and manage luxury and everyday lifestyle…
    • Attend to all enquirers and render assistance to shoppers or tenants in a professional manner and provide quality service.
    • Oversee the concierge counter and handles all tenants/guest enquiries.
    • Welcome and greet all visitors including tenants and their guests.
  • View similar jobs with this employer
    • Attend to all enquirers and render assistance to shoppers or tenants in a professional manner and provide quality service.
    • Professional concierge environment with structured operations.
    • Prior experience in concierge, hospitality, or customer service preferred.

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Job Post Details

Concierge - job post

Marriott International, Inc
4.0 out of 5 stars
Singapore
Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Job type

  • Full-time

Location

Singapore

Full job description

Additional Information
Job Number26090620
Job CategoryRooms & Guest Services Operations
Location30 Beach Road, Singapore, Singapore, Singapore, 189763
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.


PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None


At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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