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Job Post Details

Contact Centre Agent ( Paid Training + 1 of the highest allowance) - job post

PERSOL
Singapore
$2,800 - $3,800 a month - Contract renewal, Fresh graduate, Full-time, Contract

Job details

Pay

  • $2,800 - $3,800 a month

Job type

  • Contract
  • Contract renewal
  • Fresh graduate
  • Full-time

Shift and schedule

  • Weekend availability
  • Shift system

Location

Singapore

Benefits

Pulled from the full job description

  • Paid training
  • Professional development
  • Professional development assistance
  • Contract renewal
  • Promotion to permanent employee

Full job description

Overview:

5 work's day (4 Weekdays + 1 Weekend)

Attractive Basic + Shift Allowance

Structure training provided

Job Description:

  • Deliver personalized service over the telephone to customers in call center on banking products, accounts, and services enquiries in an effective and efficient manner.
  • Ability to understand customers’ needs and provide appropriate solutions and attention
  • Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
  • Solicit customers’ feedback and identify problem trends for improvement actions

Job Requirement:

  • Previous customer service experience in Call Centre have added an advantage
  • Ability to multitask and work in fast pace environment
  • Strong verbal communication skills and active listening abilities.

Interested candidates may apply through the application system. Regret to inform that only shortlisted candidates will be notified.

PERSOL Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd ("PERSOL") and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy.

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For more information on how we collect, use, disclose and protect your personal data, please refer to our Privacy Policy: https://www.persolsingapore.com/policies. If you wish to withdraw your consent, including consent relating to the use of your personal data for AI-enabled recruitment activities and AI development activities, please email us at sg.dataprotection@persolapac.com.

Pay: $2,800.00 - $3,800.00 per month

Benefits:

  • Professional development
  • Promotion to permanent employee

Work Location: In person

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