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    • Salary Search: ASSISTANT MANAGER – RESTAURANT OPERATIONS & INFORMATION MANAGEMENT salaries in City Hall
    • Recruit, onboard, train, and schedule front-of-house service staff.
    • Oversee daily table turns, floor operations, and host bookings.
    • Take restaurant phone, email and online reservations for the guests.
    • Oversee the flow of guests into and out of the restaurant.
    • Salary: $5,000 – $6,500 (5 days work week, 44 hours & no split shifts).
    • Monthly Incentive Bonus (KPI up to $350).
    • Daily Meal Allowance ($7/day).
    • High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.
    • Manages all day-to-day operations.
    • Collaborate with bar and restaurant staff to review daily specials, menu changes, and service specifications for reservations.
    • Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.
    • Assist guests with table reservations.
    • Ensure cleanliness and proper maintenance of the restaurant premises.
    • Supervise daily front-of-house and/or back-of-house operations.
    • Supervise and coordinate the activities of restaurant staff, providing guidance and support as needed.
    • Monitor food quality, presentation, and service standards…
    • Ensure the restaurant complies with SFA food safety, liquor licensing and workplace safety requirements.
    • Manage stock, ordering and suppliers for front-of-house…
    • Clear pathways to advance into general restaurant management.
    • To be the heartbeat of our front-of-house operations.
    • Responsible for the restaurant upkeep and cleanliness.
    • Responsible for proper opening and closing of the restaurant.
    • Review daily front office work, activity reports and guests’ feedback.
    • Manage and supervise the front office services to ensure high standard of service at all…
    • Implement policies and protocols that will maintain future restaurant operations.
    • Manage restaurant’s good image and suggest ways to improve it.
    • Manage stock, ordering and suppliers for the front of house and the bar.
    • Lead daily front-of-house operations so every service runs smoothly and guests have a…
ASSISTANT MANAGER – RESTAURANT OPERATIONS & INFORMATION MANAGEMENT
THE UPPER HOUSE PTE. LTD.
City Hall
$3,500 - $6,500 a month
Full-time
Apply on company site

Job details

$3,500 - $6,500 a month
Full-time
Weekend availability, Holidays
City Hall

Full job description

Company:
The Upper House Grill & Bar

Location:
Funan Mall, Level 7, Lobby A, Singapore

Position:
Assistant Manager

Department:
Restaurant Operations & Administration

Reports To:
Restaurant Manager / Director

Job Summary

We are looking for a responsible and well-organised

Assistant Manager

to support the daily operations of The Upper House Grill & Bar. The role combines restaurant management, staff coordination, customer service, administrative duties, information management, and business reporting.

The ideal candidate should have a bachelor’s degree in information science

or a related field

, with strong organisational, analytical, communication and problem-solving skills.

Key Responsibilities

Assist the Restaurant Manager in managing daily restaurant operations.

Supervise and coordinate front-of-house and back-of-house staff.

Ensure smooth service operations, especially during busy periods and events.

Monitor customer service standards and handle customer feedback professionally.

Assist with staff scheduling, attendance, training and daily task allocation.

Maintain accurate operational records, sales reports, inventory records and staff documentation.

Collect and analyse restaurant sales, customer and operational information to support management decision-making.

Prepare daily, weekly and monthly reports for management.

Manage restaurant POS, reservation systems, digital platforms and other information systems.

Coordinate with suppliers, mall management, contractors and external service providers when required.

Assist with inventory monitoring, purchasing coordination and stock control.

Support promotional activities, events, live-band nights and special functions.

Assist in maintaining the restaurant's social media and digital customer communication platforms.

Ensure company policies, food safety requirements, workplace procedures and operational standards are followed.

Identify operational issues and recommend improvements to management.

Maintain confidentiality and proper handling of company and customer information.

Perform other administrative and operational duties assigned by management.

Requirements

Bachelor’s Degree in

Information Science, Information Systems, Business Administration, Hospitality Management

, or a related discipline.

Previous experience in restaurant, hospitality, administration or operations is preferred.

Strong computer skills, including Microsoft Office and database/reporting systems.

Good analytical and information management skills.

Excellent communication and interpersonal skills.

Strong leadership and team-management abilities.

Able to work under pressure in a fast-paced restaurant environment.

Customer-focused, responsible and proactive.

Willing to work evenings, weekends and public holidays when required.

Preferred Skills

POS and restaurant reservation system experience.

Basic data analysis and reporting skills.

Knowledge of digital marketing and social media platforms.

Experience in staff scheduling and operational planning.

Good knowledge of Singapore F&B operations and workplace requirements.

Employment Type:
Full-Time

Working Location:
The Upper House Grill & Bar, Funan Mall, Level 7, Lobby A
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